My Steps to Stop Client Delays from Killing Your Project

It all started on a networking call with Widya Bayu.

Widya’s a talented UI/UX designer, and we were talking about the usual—projects, clients, and deadlines.

Right off the bat, I asked him a question that always gets to the heart of things: What’s your biggest pain point right now?

He didn’t even pause: “I’ve got a client three months into a project that was supposed to last a month and a half.”

The reason? Classic problem: the client hasn’t delivered the website copy on time.

So, here’s Widya—stuck, unable to move forward, and missing out on potential income because he’s caught in a delay he can’t control.

And if you’re nodding along, you know exactly how frustrating this is.

This happens all the time in IT and design. A client gets behind, doesn’t deliver their part, and suddenly your timeline’s a mess. You’re burning hours waiting instead of moving on to new projects.

The Solution: Protect Your Time (and Money) with Clear Terms

To keep projects from spiraling like this, you need a game plan. Something simple but strong, that sets expectations from day one.

Here’s what I would suggest:

1. Set a Time Limit for Client Deliverables

Just like you have deadlines, your client should too. Spell it out: “All client deliverables must be provided within 1-2 weeks.”

If they drag their feet, make it clear that delays will impact both the timeline and project cost. A set timeframe gives you leverage to keep things moving.

2. Gather Deliverables Before You Start

Require all assets—copy, images, anything you’ll need—before you even begin the project. Don’t start the clock until you have everything in hand. This stops the “waiting game” right out of the gate and keeps the project on track from the beginning.

3. Include a Clause for Increased Time and Cost

Delays happen. But a good contract protects you with a “fail-safe” clause. If delays go beyond a set time, you can renegotiate both the timeline and fees. Because why should you be the one to bear the cost of their delay?

Turning Chaos into Structure

These three steps turn project chaos into a structured process. They set clear expectations, give you leverage to hold clients accountable, and protect your income from indefinite delays.

If you’re tired of chasing clients and watching projects drag on for months, these strategies might be exactly what you need. And if you need help putting them into a solid contract, drop me a message.

Because in the end, a good contract isn’t just paperwork—it’s your insurance against getting stuck, waiting, and losing the income you’ve earned.